Juultje Quality Hair

Phone number: 0032 465 71 29 59  from 10.00 -21.00 hours

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

General

These general conditions apply to agreements related to online orders between Juultje Quality Hair and the customer.

The contract for the sale of the products is achieved after an order confirmation sent by mail.

The customer has read the terms and conditions(without reservation) before placing an order online.

Juultje Quality Hair reserves the right to change the terms and conditions and the content of the website(shop).

 

Price

The indicated prices do not includes shipping costs.

In the offer of products or services mentioned prices are in euro, including VAT and excluding shipping cost.

Mistakenly price information on our webshop is not legally binding.

Juultje Quality Hair is not responsible for type errors, programming or program errors.

The offers are valid as long as they are visible on the web store.

 

Payment

Mollie is an trusted, secure and easy online internet payment environment, based on specific security methods of your own bank.

 

All payments are entirely in advance and if the customer choses to pay by bank, our account

number is BE88 7360 5607 3441. After payment is received , Juultje Quality Hair will send an email with order confirmation and we will send the order within 7 working days and if any delay a maximum 14 working days at the delivery address indicated by the customer.

 

Return policy

Juultje Quality Hair delivers hair from different human donors and for that reason colors and shapes of the images, compared to the webshop are slightly different from the equal product.

ATTENTION: Human hair purchased online cannot be returned due to hygienic an health reasons.

 

The customer is responsible for correct return shipping of products. Products must be unused, undamaged and in the original condition and packaging with the sales receipt, and to be returned within 7 days to Juultje Quality Hair. This day commences the day after receiving the products.

 

After receiving purchased online products, the customer shall notify us within 24 hours by email Which of the product or products will be returned. 

The return amount (excl. Shipping cost) will be transferred to the costumer within 10 days.

The customer will be informed by email.

 

Shipping risk and the cost of returning is for the customer. We recommend to our customers to return the items via registered mail. We do not accept insufficient or not stamped return items.

 

Compliance

Because of the naturel nature of Juultje Quality Hair, the hair can be frizzy and dry if not properly taken care of  with good products. We are not responsible for the way the customer will take care of the hair.

Tangles in human hair is normal, if there are any complaints after using required hair products and maintenance advice, contact us through email at This email address is being protected from spambots. You need JavaScript enabled to view it. within 7 days of receipt.

Inproper use by third parties is at own risk.

Juultje Quality Hair is not responsible for any failure to comply with the maintenance advice or changes made to the hair or any damages caused by the customer.

 

Shipping

For any shipping and packing we charge shipping and packaging cost Shipments within Europe starts from 6.75 euro. Shipments outside Europe starts from 15 euro.

All our shipments goes through DHL.

 

Juultje Quality Hair reserves the right to charge for shipping.

The customer is responsible for any incorrect delivery address and any additional cost involved, are also the responsibility of customer.

The address of delivery is the address that the customer has notified to the company.

 

The risk of damage or loss of the product rest with Juultje Quality Hair up to the moment of delivery, unless otherwise expressly agreed.

 

Delivery

Our delivery time is within 7 working days or if any delay a maximum of 14 days after receiving your payment order.

 

In case of any delay, we will contact the customer and inform the delivery time.

Exceeding the delivery period does not give the customer right to any damages.

 

Privacy

Juultje Quality hair will only use the data provided by customers for the performance of the contract. This to process your order and pass on your details for delivery to DHL.

Personal data of our customers will only be used(if customer agreed) to be informed, in the future by any of Juultje Quality hair related information and offers. We will not provide any of our customers information to third parties.

If no email is needed, you may opt-out by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Copyright

All images or parts of images available on this website, copying, printing or complete text portions of downloaded documents without the express permission of Juultje Quality hair, on the basis of copyright law is strictly prohibited.

 

Disputes

Agreements between Juultje Quality hair and the costumer to which the above conditions are related, are exclusively applicable to Belgian law.

 


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